Why am I experiencing poor picture quality?

Streaming quality can vary depending on a number of factors including the strength of your WiFi or mobile signal and the number of devices connected.

PlayGo uses adaptive technology to ensure that you have the best viewing experience possible however if you find that quality is impacted please work through these suggested steps & try again:

1. Ensure you are in an area of good connectivity.
2. Restart the PlayGo application.
3. If on a WiFi connection you may wish to restart your modem.
4. If using a mobile connection please restart your device.

If your issue persists please contact us via Live Chat at http://digicelplaygo.com