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Top Questions
- I cannot login or register
- There is a freezing issue during live channel or Video on Demand (VOD) streaming
- I cannot view images
- I couldn’t find a specific content that I was watching
- I cannot launch the application
- My e-mail or phone number appears to be in use
- Error Message: 3G unavailable in country (Android)
- My PlayGo subscription has expired
- I see an error stating ‘I am unable to login. Too many connections’
- My picture is buffering - what can I do?
- Why am I experiencing poor picture quality?
- What happens if I forget my log in details?
- Help and Support
- Can I log in on separate devices at the same time?
- My content is buffering or not playing
- What if I can’t remember my Log In details?